Because we cannot be there to set this up for you, and we have no control over your local weather, wind, or soil conditions, it is ultimately up to you to determine if your set up and anchoring of this canopy is sufficient. Set up is easiest when you have at least 2 people to assist. We are not responsible for damage to the unit sustained while erected in windy or other adverse weather conditions. Please note as with all products of this type it is not recommended to be left up in excessive wind unattended. We advise customers NEVER to leave them up overnight or when gust of winds and rain can damage them. We cannot be responsible for such damage. All sales are final, this item is not returnable.. All sales are final, this item is not returnable.
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We know it can be hard knowing if the product is exactly as you want it to be when you can't physically see it.
That's why we try to make it as easy possible for you to return an item.
Once you've received the item, you've got 30 days during which you can return it to us, no questions asked. The item must still be new and where possible in its original packaging. Please note that you will need to pay for the shipping back to us - you can either arrange it yourself, or contact us and we can help sort it.
Please make sure you contact us first to obtain an RMA number. This will allow us to process the refund as quickly as possible when it's back, and get you your money back without delay!